Senior Manager/ Delivery Manager (Japanese N2+)

As a Senior Manager, you will define business plans for your group and lead offshore business activities, including sales support, opportunity analysis, pre-study, implementation, and upgrade projects for both existing and new customers. This is a key leadership role responsible for managing a group of managers, ensuring smooth offshore operations, achieving business targets, and overseeing projects end-to-end with a strong focus on quality, delivery, and contractual compliance. Your role & responsibilities Lead and manage offshore delivery teams across multiple projects, with a total team size of over 50 members, including business partners. Execute business strategy by business domain and prepare customer strategy by business domain, aligned with division and company objectives, including mid-term plan and demand changes. Ensure projects are delivered with high quality, on time, within budget and scope. Define countermeasures and action items with proper priority to achieve delivery performance, including quality, risks, changes, and financial status, and report to division leadership. Act as a key escalation point for delivery and customer-related issues. Maintain effective communication with customers (especially Japanese clients) and internal stakeholders. Build, mentor, and develop managers and key members through performance management and career development. Drive continuous improvement of delivery processes, quality standards, and operational KPIs. Conduct pre-sales, estimation, and proposal, including reviews for team members. Take on additional responsibilities to support operational and organizational improvement. Your skills & qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum 10 years of experience in software development, including at least 5 years in a senior management role (Senior Manager level or higher). Strong experience in offshore delivery management, preferably for Japanese clients. Solid experience in business planning, business documentation, and executive-level presentations. Proven track record in budget management, project estimation, quality management, resource management, and risk management. Solid understanding of project management methodologies and best practices (Waterfall, Agile/Scrum) Experience managing large-scale or multi-project environments. Fluent Japanese communication and negotiation skills (JLPT N2 or above). Strong leadership capabilities with a demonstrated ability to drive execution and deliver results. Benefits for you Full social package (SI, HI, UI) & Premium healthcare insurance Free Japanese class; 1:1 class with native teachers Onsite opportunities: short-term and long-term assignments in Japan, and APAC. Udemy account provided & Sponsor examination fee for technical certificates such as AWS, Azure, PMP, etc. Sports clubs provided (100% sponsored by the company): Football, Badminton Special allowance for foreign language certificate (up to 500USD/month) Up to 19 days of paid leave Annual Health check at the top healthcare center Working time: Mon-Fri, Hybrid working mode 13th Month Salary + Year-End Reward (a half month) + Excellent Bonus Reward Most Valuable Player (MVP) for individual & team twice a year Exciting activities: Company Trip, Xmas & Year-End Party, Sports Day, Outing Trip, etc. Professional environment with clear procedures and well-working facilities