Mobile App Executive Officer

JOB OBJECTIVE Support Mobile App development and implementation during the project phase, focusing on product requirements, testing, issue resolution, and overall customer experience. Your role & responsibilities Review business requirements, functional specifications, and customer journeys Prepare test scenarios/test cases and perform functional testing, UAT, regression and end-to-end testing Identify, document, and follow up defects/issues with vendors and relevant teams until resolution Validate delivered functions and bug fixes against agreed business requirements Review Mobile App journeys from a customer and UI/UX perspective and propose improvements Support project documentation, release readiness, and other Mobile App project activities Your skills & qualifications 1. Knowledge and Experience Degree: Bachelor’s degree in Business, Economics, Finance, Banking, IT, or related fields Experience : 3–5 years in Product, Digital Product, Mobile App, Business Analysis, or related fields. Hands-on experience in test scenario/test case preparation and testing execution. Experience in banking, financial services, credit cards, or payments is an advantage. 2 . Foreign language (English) English (Writing and Speaking) 3. General knowledge Understanding the organization Understanding the company's products Experienced with credit card products especially in transaction monitoring and rule setting to comply with card scheme and the company regulation. Understanding the regulations/operational procedures within the unit. 4.Professional Skills & Competencies Detail-oriented with strong analytical and problem-solving skills Customer-centric with good understanding of Mobile App UI/UX Proactive and able to work independently Good communication and stakeholder/vendor coordination skills Benefits for you Social insurance based on 100% salary. Lunch allowance. Full benefits according to the law, including Health Insurance (BHYT), Social Insurance (BHXH), and Unemployment Insurance (BHTN). Annual health check-ups, Premium health insurance program (Tokio Marine) based on rank and seniority A minimum of 13 months' salary, bonuses based on business results, special occasion bonuses, and holiday bonuses. Opportunities to participate in training programs to enhance professional skills.